In social psychology, the everyday concept of helpfulness is the property of providing useful assistance; or friendliness evidenced by a kindly and helpful disposition.
The word helpfulness is seen in Bible when God created Adam he considered it was not good to keep his masterpiece alone and created Eve for assistance or helpfulness. This mutual helpfulness does not mean to be a helper to each other in the original Hebrew word. Hence it could be said from the ancient times itself helpfulness was considered to be a core principle of human social life. Mutual helpfulness promotes social harmony and increases psychological resilience.
Several theories of helping agree that, in the long run, helping behavior benefits the giver as well as the receiver. One explanation involves actions guided by "social economics". This action is called the social exchange theory. It states that human interactions are transactions that aim to maximize one's rewards and minimize one's costs. We exchange not only material goods and money but also social goods - love, services, information status (Foa & Foa, 1975).
Helping people is always considered as a part of social behavior which further fosters and sustains sociability and productivity. It is also dependent upon changing and adopting values of egoism, collectivism and individualism. Why people don't help was a question actively engaged by psychologists in 1960s and 1970s many researchers pointed fingers for possible explanation at Kurt Lewin's motivational theories and kin selection theory for regressed "animal" nature and detachment from social animal transition phase and "empathic joy". In extreme hostile environments and high stress generating situations often "Whats in it for me" attitude takes role as an acceptable norm from continuous negative reinforcement in forms of burnout for altruistic and empathetic behavior and as a product of thankless culture (lack of reciprocity). Further to reduce this effect negative pro-coping strategies such as minimax is used, a vicious loop of individualistic calculation of who has the maxim(regardless the value) from a competitive advantage framework. Alternatively this might be a reflection of lack of self-esteem, knowledge and skills required. Some people are hesitant to help others due to audience inhibition and because of the toll of negative emotional response. Others might have a pathological fear of disappointing others or due to the inability to distinguish appearing incompetent and accepting the reality in the unrealism of knowing everything disregard the diversified needs of their beneficiaries. People are wary of relationships and providing help generates anxieties of depersonalisation in forms of lose of knowledge, personal self and identity. Similar resistance can arise from false dilemma when people are wary of overdependence and choose to not help at all than helping the helpee to be self sufficient within helper's limits. Evolutionary psychologists consider this is partially due to "Banker's Paradox" where just as banks prefer to lend money to people with minimal credit risk, and are least likely to provide loans to those who are most in need, people likewise find less attractive toward a potential recipient of assistance. The helper - helpee relationship might be overshadowed by normally unrelated but pertinent misconceptions of superiority, elitism, unwanted condescension, traits of psychopathy and sociopathy, kindness and etiquette, etc. A character of helpfulness by the helper identified by Jean Vanier is having a compassion that commits and loves the helpee with "a heart full of hope for them". Unscrupulous usage of "Good Samaritan Syndrome" is an example of socially supported anti-social attitudes and the universal propositions of łGood Samaritanź laws that encourage bystanders to intervene in emergencies by offering them legal protection by legislatures is an evidence of societies resistance against anti-social indoctrination's.